Enhanced Verifiable CPD from the
University of Birmingham

Communication skills

Communication skills are essential in all aspects of life. A very few people appear to be naturally good communicators, but the majority need to work to achieve and maintain it.

In dentistry, we need to communicate effectively with patients, carers and the public, being sensitive to the verbal and non-verbal cues we receive and give out. We also communicate regularly with our professional colleagues and regulatory bodies.

Technology has increased the ways we can communicate, with email, video consultations, and texts in addition to traditional phone calls and face-to-face conversations. This module takes you through the fundamentals, and how to successfully implement the latest technologies.

The Communication Skills online learning module has clear and concise aims, objectives and anticipated outcomes, listed below. These will appear on the Dentaljuce Enhanced CPD Certificate, along with the time spent, dates, and detailed topics you studied within the module. Certificates can be printed at any time, covering any range of dates. Dentaljuce CPD complies with the UK GDC's requirements for enhanced verifiable continuing professional development.

Your Professional Development Plan (PDP)   
Regulatory authorities recommend that CPD/CE is undertaken based on learning needs that you have identified and entered into your PDP. Some authorities may not accept your CPD as verifiable unless it has been identified in the PDP before you undertake it.

Before starting this module, check that the learning outcomes are what you require, and that you have entered the need into your PDP. Here is an example PDP entry for this module. • Understand the requirements of the Mental Capacity Act 2005.
What development needs have I? How will I address them? Target completion date Outcomes Date
Completed
To improve my communication skills. Take the Dentaljuce Communication Skills module. • Know how to recognise, and respond to the different communication styles.
• Understand the differences between verbal and non-verbal communications.
• Know the wide range of communication skills required of dental professionals.
• Have a clear understanding of how to effectively use email, telephone calls and conduct video-consultations.
• Have a clear understanding of how to communicate with deaf or hard of hearing patients.
What development needs have I? To improve my knowledge of safeguarding vulnerable adults.
How will I address them? Take the Dentaljuce Adult Safeguarding Level 2 module.
Target completion date
Outcomes • Know how to recognise, and respond to the different communication styles.
• Understand the differences between verbal and non-verbal communications.
• Know the wide range of communication skills required of dental professionals.
• Have a clear understanding of how to effectively use email, telephone calls and conduct video-consultations.
• Have a clear understanding of how to communicate with deaf or hard of hearing patients.
Date completed


Module Aims and Outcomes   

Aim
The aim of the learning and teaching materials in this Dentaljuce module is to allow learners to develop their communication skills, in line with their identified personal learning requirements.


Module objective
• to enhance the communication skills of members of the dental team.


Anticipated learning outcomes:
The learner will:
• Know how to recognise, and respond to the different communication styles.
• Understand the differences between verbal and non-verbal communications.
• Know the wide range of communication skills required of dental professionals.
• Have a clear understanding of how to effectively use email, telephone calls and conduct video-consultations.
• Have a clear understanding of how to communicate with deaf or hard of hearing patients.
• Through achieving these outcomes, provide an improved level of service to their patients.


GDC Development Outomes
With respect to the components that he or she has elected to study as listed below, this CPD supported the certificate holder in meeting the following GDC Development Outcome (DO) :
• DO A (Communication domain). Effective communication with patients, the dental team and others across dentistry, including when obtaining consent, dealing with complaints, and raising concerns when patients are at risk


5 stars
60%
4 stars
40%
3 stars
0%
2 stars
0%
1 star
0%

This content is only available to members

Login

Forgot your password?

Membership Options

Dentaljuce offers a range of membership options…

Regular Membership

Dentaljuce is brought to you by the award winning Masters team from the School of Dentistry, University of Birmingham, UK. All have won awards for web based learning and teaching and are recognised as leaders and innovators in this field, as well as being highly experienced clinical teachers.

Buy Now

£79.00 per year

Student Membership

With universities discontinuing traditional lectures, many students are currently having to rely more on online resources. If you are a student, and you don't need CPD Certificates, we are offering an amazing discount on your Dentaljuce personal membership fee. Special student price just £19 for 12 months individual membership.

Buy Now

£19.00 per year

Taking ORE soon - this site is soooooo useful.
AK

© Dentaljuce 2020 | Terms & Conditions | Privacy Policy

Recording CPD time: recorded.